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Treatment Sessions

Power

Water

Device

Financing

 

Treatment Sessions

check iconHow long does it take for the machine to make my hands and feet dry?

After one week, most people will have dry hands and feet. But, it might take longer for some people. To understand the treatment timelines, have a look at the graph below.

How Long Before You Stop Sweating

check iconHow frequently should I use the machine?

Use the machine daily, adjusting it to the highest voltage that you find comfortable, until your excessive sweating lessens. Once your hands and feet are consistently dry, you should use the machine less often, setting your own pace until you start to sweat again. After a continued use, you'll be able to gauge when it's time for a maintenance treatment.

check iconShould I do my treatments in the morning or at night?

The time of day does not have any affect on the effectiveness of the machine, but you should pick a time that will help you maintain a consistent treatment schedule.

check iconHow long should each Iontoderma treatment last?

Every use of the Iontoderma machine should last at least 20 minutes up to a maximum of 30 minutes, making sure to spend half the time on each polarity.

check iconAt what point should I reduce the number of sessions?

You should reduce the number of sessions once your hands or feet are dry. We recommend that you cease doing sessions once sweating has decreased by about 90%. Usually, after a week or two, you will begin sweating again. When you do, you should do a session again. If your condition is severe, you may have to do sessions twice a week. After a continued use, you’ll be able to gauge when it’s time for a maintenance session.

check iconIs it okay to be doing two sessions a day?

Yes, you can do two treatments per day.

check iconHow can I maximise my treatment?

Always use the highest voltage you can without hurting yourself. Do 15 minutes sessions on each hands or feet instead of 10 minutes.

check iconI feel like I'm sweating a little bit more. It that normal?

That’s actually a good sign! It means that your body is reacting to the treatment. You should feel the positive effects in a few treatments.

check iconI feel the current in one hand more than the other, is this normal?

Everyone reacts differently. Often your strong hand will have thicker skin than your weaker one. This is because you favour it to do tasks that may build up the skin.

check iconMy hands and feet are dry, but the top of my fingers and toes are still sweating. What can I do?

To make sure the top of your fingers and toes are dry, make sure they’re submerged under water. You can also wear cotton gloves or socks to help.

Power

check iconDoes the machine run on batteries or does it need to be plugged into an outlet?

The machine needs to be plugged into an outlet, through the AC adapter power supply we provide.

check iconDoes your device use pulsed or direct current?

It uses direct current.

check iconHow many volts should I be using?

You should use the highest voltage you are comfortable with. It’s okay to start at 12V. Note that the results are dependent upon the voltage and duration of treatment.

check iconWhat is polarity? and How do I switch it?

The machine has two halves for each hand (or foot), each of which have an electric current running through them. You need to expose each of your hands (or feet) to both polarities for the treatment to work. To switch the polarity, start by making sure that your hands (or feet) are out of the water. Unplug the banana cable from the power supply. Next, unplug both banana plugs from the metal plates on the device and plug them back into the opposite plate. Plug the banana cable back into the power supply.

check iconHow can I avoid electric shocks?

When you are first getting used to the machine, make sure you set the power supply to the minimum voltage before turning it up. Put on one hand (or foot) at a time, starting with the base of your hand by your wrist, and slowly placing your whole hand into the water.

check iconWhy do I have to exchange the wires on the plates?

You have to exchange the wires in order to invert the polarity of the content.

check iconIs the machine safe to use?

Yes! Just like many other main powered iontophoresis machines. The power supply includes different protections such as Over Voltage Protection (OVT), Over Current Protection (OCP), Over Temperature Protection (OTP), Over Load Protection (OLP) and Short Circuit Protection (SCP).

Water

check iconHow much water should I put in the case?

Put in enough water to wet the skin on the palms of your hands or the soles of your feet, ensuring that the sweating area is wet. The quantity should be around 500ml (17oz) in each half of the briefcase.

check iconShould I add anything to the water to get better results?

You don’t need to add anything to the water to make the treatment work. Although, some people have reported that adding a 1/4 teaspoon of salt or baking soda to the water has helped.

check iconCan I use filtered, carbon filtered, or distilled water?

No. There must be minerals in the water for the iontophoresis treatment to work. If you are using any kind of filtered or distilled water, you should add add 1/4 teaspoon of baking soda to one liter of your distilled or filtered water.

check iconMy water is going through a carbon filter. Can I use it?

No. There must be minerals in the water for the iontophoresis treatment to work. You can add 1/4 teaspoon of baking soda to one liter of your distilled or filtered water to ensure that it works.

Device

check iconIs your power supply configured to run on power from any country?

Yes. We will automatically provide you with the plug you need to use the device in your country.

check iconAfter use, certain parts of the plates change colour a little bit. Is this normal?

Yes.

check iconThere’s water in my connectors on the plate. Is that a problem?

No, it's absolutely normal.

check iconHow can I dry the parts of the machine after use?

You can simply let them air dry. You might notice a bit of corrosion on your plates and banana cords with time. It’s a normal reaction to air and won’t affect your treatment.

Financing

check iconDo you offer financing?

Yes, we offer financing through PayPal Credit. Please note that PayPal Credit is only available for U.S. customers.

check iconWhat is PayPal Credit?

PayPal Credit is a PayPal service that gives you access to no payments and no interest if paid in full in 6 months on purchases of $99 or more. Click here for more details.

check iconHow do I select PayPal Credit as my payment source?

Select PayPal at checkout. You'll then have the option to select PayPal Credit as your payment method. A window will appear on your screen where you'll be asked to provide your date of birth and the last 4 digits of your social security number, and then agree to the terms and conditions. Approval takes a few seconds and you can complete your purchase.

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